Refund policy
At Absolute Fittness, every product is made to order specifically for you. Because of this, we do not accept general returns or exchanges for incorrect sizing, change of mind, or buyer’s remorse.
We encourage customers to carefully review sizing guides, product details, and order information before completing their purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we’ll make it right.
To submit a claim, please contact us within 30 days of receiving your order and include:
- Your order number
- A brief description of the issue
- Clear photos showing the problem
Once reviewed, eligible claims may receive:
- A replacement item
- A refund
- Store credit (when applicable)
Claims for lost packages must also be submitted within 30 days of the estimated delivery date.
Returns & Exchanges
Because all items are produced on demand, we do not offer returns or exchanges for:
- Incorrect sizing selections
- Change of mind
- Ordering the wrong color or product
- Normal wear and tear
- Minor placement or color variations that may occur during printing
Please review all product measurements and details carefully before placing your order.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. If an order is returned due to an incorrect or insufficient address, additional shipping fees may apply for reshipment.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.
Questions
If you have any questions regarding your order, please contact us at:Â info@absolutefittness.com
We’re committed to providing a smooth experience and will always do our best to help resolve any order issues promptly.